FAQ

QUESTIONS & ANSWERS

Frequently asked car wash questions

FAQ
1
What is Kelowna Details?
Kelowna Details is a professional automotive detailing company based in Kelowna, BC, Canada. We specialize in vehicle restoration and offer both in-shop and mobile detailing services. Unlike typical car washes, we focus on providing long-lasting protection and shine for your vehicle.
2
What areas do you serve?
Our mobile detailing services cover a wide range of locations, including: * Kelowna * West Kelowna * Vernon * Penticton * Merritt * Lake Country We also service local dealerships and commercial clients.
3
What types of vehicles do you detail?
We detail a variety of vehicles, including: * Sedans * SUVs * Trucks * Minivans * Commercial Trucks Services Offered What services do you offer? We offer a comprehensive range of detailing services, including: * Exterior Detailing: Thorough wash, waxing, polishing, and paint protection. * Interior Detailing: Vacuuming, shampooing, and deep cleaning of seats, carpets, and upholstery. * Paint Protection Film: 3M Paint Protection Film application for enhanced protection. * Window Tinting: Professional window tinting services for privacy and UV protection. * Polishing: Advanced polishing techniques to restore your vehicle’s shine.
4
What is included in a full detailing service?
A full detailing service includes both interior and exterior cleaning and restoration, covering every aspect of your vehicle to ensure it looks as good as new.
5
How long does a detailing service take?
The time required for detailing varies based on the size and condition of the vehicle and the specific services requested. On average, a full detailing service takes between 2 to 5 hours.
6
How can I book an appointment?
You can book an appointment by calling us at +1-236-338-4442, emailing us at ty@kelownadetails.com or using our online booking system on our website.
7
Do I need to book an appointment in advance?
While we accept walk-ins at our shop, we recommend booking an appointment in advance to ensure availability, especially for mobile detailing services.
8
How much does your detailing service cost?
Our pricing varies based on the type of service and the vehicle size. Please refer to our website or contact us directly for detailed pricing information.
9
Do you offer any packages or discounts?
Yes, we offer various detailing packages that provide bundled services at discounted rates. We also offer seasonal promotions and discounts for repeat customers.
10
How does mobile detailing work?
Our mobile detailing team will come to your location with all the necessary equipment and products to provide top-quality detailing services on-site. All we need is access to your vehicle and, in some cases, a power and water source.
11
What do I need to provide for mobile detailing?
For mobile detailing, we may require access to a power outlet and a water source. However, we can discuss these requirements with you during the booking process to ensure a smooth service experience.
12
How often should I get my vehicle detailed?
The frequency of detailing depends on your driving habits, the condition of your vehicle, and your personal preferences. We recommend detailing your vehicle every 3 to 6 months to maintain its appearance and protection.
13
How can I maintain my vehicle after a detailing service?
To maintain your vehicle's appearance after detailing, avoid automatic car washes, use gentle cleaning products, and regularly clean the interior to prevent dirt buildup.
14
How can I contact Kelowna Details?
You can reach us via: * Phone: +1-236-338-4442 * Email: ty@kelownadetails.com * Visit: 10-1691 Powick Road, Kelowna BC Our team is happy to answer any additional questions you may have and assist with all your detailing needs.